NAAPAC Insider Welcome to an early April edition of the NAAPAC Insider. We are pleased to report that NAAPAC is off to one of the strongest starts in our history, having raised over $332,000 in the first quarter of 2024. NAAPAC is extremely active in the disbursement of funds that... Continue Reading
NAA's DEI Toolkit DEI Webinars DEI Glossary of Terms Term Definition Ally Someone who supports a group other than one’s own (in terms of multiple identities such as race, gender, age, ethnicity, sexual orientation, religion, etc.). An ally acknowledges oppression and actively... Continue Reading
Emergency Resources Need help right now?If you’re struggling and need immediate help, please call 911 or one of the crisis hotlines below. Trevor Project (for folks 25 and under)Call: 1-866-488-7386 CRISISlineCall: 864-271-8888Text: TEXTME to 839863 National Suicide Prevention... Continue Reading
It's time to start sharing a treasure trove of maintenance resources! These have come from past Mastering Maintenance events, as well as generously shared by maintenance leaders in the community. Here is your first group of resources: Common Service Requests & Questions You Should... Continue Reading
Welcome USAA's Newest Members! March New Members BlueTeam Evolve New Hope Farm Apartments Green Alpha Property ManagementParagon Realty, LLC Power Fitness INC Real RoofRevolvo EnergyRose Hill Gardens The Michaels OrganizationTurn Source April New Members ADT Multifamily Brookside... Continue Reading
Renter Resources South Carolina Tenant Resources CARES ACT & Other Rental Assistance Programs SC Stay COVID-19 Housing Assistance Program COVID-19 Resource Center Full Summary: Consolidated Appropriations Act of 2021 CDC Coronavirus Resource Center What you need to know about Coronavirus... Continue Reading
Multifamily Insiders is the largest online social network for the multifamily industry. Our Webinar Wednesdays series is the longest running, premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance your career! We provide access... Continue Reading
Dear NAA Click & Lease User, As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms. These legal webinars are meant to serve as general information regarding legislative updates and... Continue Reading
CAPITOL CONSULTANTS May 20, 2020 RECAP ON ACCELERATESC MEETING In an effort to keep you informed, here is an update on an AccelerateSC task force meeting that occurred yesterday afternoon. The task force’s subcommittees presented recommendations on the state’s response to COVID-19.... Continue Reading
Why You Should Say Sorry to Your Residents..Even When You Don’t Want To Do you have an Upset Resident? That might be happening a lot more right now and for reasons outside of your control. You’ll find out what to say, why you should, and what NOT to say when someone is... Continue Reading
VOICES CITYJAN 03 2020 / GHARTLEY Five things you’ve probably never heard about affordable housing Image provided by Homes of Hope Table of Contents Part 1: It is currently very difficult for “the market” to provide affordable housing on its... Continue Reading
Upper State Apartment Association follows the Greenville County School District in regards to closings and delays. If committees or classes are scheduled the day of school closings, USAA will be closed and the class will be cancelled. Thank you for your understanding. Continue Reading
USAA will be closed Thursday, November 28th & Friday, November 29th for the Thanksgiving Holiday. We will resume back to regular office hours on Monday, December 2nd. Have a safe and happy holiday! Continue Reading
Todd Usher703-797-0678tusher@naahq.org ARLINGTON, VA | November 14, 2019 The National Apartment Association (NAA) today announced that its affiliate network now represents more than 10 million apartment homes globally. “NAA works diligently to serve and represent... Continue Reading
South Carolina’s First Comprehensive Housing Needs Assessment in Two Decades Unaffordable housing in SC imposes a cost on the state of $8.4 billion--borne by public assistance, private charity, or personal deprivation In 1971, then US Senator Fritz Hollings said, “Poverty is a... Continue Reading
Apartment Managers Prepare for the Peak Leasing Season February 26, 2019 By Bendix Anderson With some observers predicting an improving vacancy environment this spring, it is a good time for onsite teams to think about how they’re using technology and... Continue Reading
BYOP: Build Your Own Pet Park and Build Up Your Resident Retention! Valet Living Pet park equipment are the only ones developed, built and tested specifically for the multifamily industry, so you can customize the perfect dog park for your community! No architecture degree needed. Just choose,... Continue Reading
January 28, 2019 By Barbara Ballinger Ten years ago, the Great Recession walloped almost every sector of the economy. According to the U.S. National Bureau of Economic Research, which officially tracks the country’s recessions, it started in December 2007 and... Continue Reading
OCCUPANCY IMPROVES FOR GREENVILLE APARTMENTS The occupancy rate for the Greenville-Spartanburg area improved from 92.6% over the past six months. Demand exceeded supply during this time period. The Greenville-Northeast submarket is the only one to add new units over the past six months with... Continue Reading
10 Things That Can Result in an Ugly Move-Out Experience November 2018 By Priyanka Agarwal, J Turner Research Exorbitant fees for routine wear and tear and a rude onsite staff are only two of the reasons behind a bad move out. Find out what the others are. When residents move out of your... Continue Reading
Irresistible Amenities: Here’s What Renters Want March 2018 More households today are renters than at any point since 1965, according to Pew Research Center. To make the most of this growing pool of resident candidates, property owners and managers should focus on offering the... Continue Reading
Planning for Preventive Maintenance February 2018 By Kimberly Dejesso Preventive maintenance plans are crucial to successfully managing a rental housing community. Precautionary maintenance plans are the most effective to address issues while they are quick and cheap to fix before they... Continue Reading
Everything’s Better With Bacon: Except Kitchen Sink Pipes October 9, 2018 By Paul R. Bergeron III Residents won’t admit they poured grease down the drain, but threaten to bill them for the repair costs, and it usually won’t happen again. This... Continue Reading
Bring First Responders into Your Communities September 10, 2018 By Lori Hammond Opening lines of communication with local service providers can benefit your community in many ways. Last month, we discussed the... Continue Reading
How and Why You Should Respond to Negative and Positive Online Reviews Wednesday, 11 July 2018 Jennifer Carter Resident Retention Apartment Marketing Property Management Because teams tend to focus on damage control when it comes to negative reviews, responding to positive reviews are... Continue Reading
By Lori Hammond Even in this digital world, grassroots marketing to local businesses can mean a 10- or 20-percent increase in qualified visits. Find out how to partner with local organizations without being a pest. In today’s digital world, it is easy to forget the value... Continue Reading
Animals and Your Rental Property: Fair Housing and Other Laws By Zillow Rentals Team Americans love their animals. In fact, 41 percent of renters list allowing pets as a requirement for their next home. Renting to a pet owner can make good business sense because of this demand, and... Continue Reading
The Rental Mismatch: Where are the Amenities? July 11, 2018 A key word for apartments these days is: Amenities. These extras, ranging from in-unit washers and dryers to a spin room, are what renters want. However, a recent report released by Apartment List shows that in some cities,... Continue Reading
