2025 Excellence Awards Nominations


Wednesday, October 1, 2025
at
12:00 AM (EDT)
to Monday, November 3, 2025 at 8:00 PM (EDT)
Category: USAA Signature Events

For category guidelines & descriptions please review our updated Excellence Awards Standards: 2025 Excellence Categories

*NOTE: If nominee has previously won in selected category within the last 3 years they will not be eligible to win, but may still be nominated.

Instructions on Nominating:

1. Click "Register Now" on the upper right hand side of the page

2. Purchase "Tickets" from the Categories You Are Wanting to Nominate a Person/Persons for.

3. Fill out the Name, Email, Phone Number & Company/Property of the Nominees.

4. List yourself as the purchaser 

All nominations will close Monday, November 3rd at 5pm.

*USAA will contact all nominees as they are nominated so they may begin working on their application and schedule a Zoom interview. Interviews will be held virtually: November 10th, 11th, 13th, 14th, 17th, 18th, 19th, 20th, and 21st.

All nominees will be recognized at USAA Excellence Awards, but to be considered to win they must submit an application and complete a Zoom interview.

**Completed application including supporting documents, photos, and head shot are due by November 3rd at 8pm to Courtney@upperstate.org**

Registration Options

Credits Price
Overall Community 0-2 Years Nomination
Please complete the name, email, property & phone # of community. USAA will reach out to them with an application.
Nominees for this category are communities who have not had residents longer than 2 years. They display excellence in curb appeal, resident satisfaction, innovation, & atmosphere *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Overall Community 2-10 Years Nomination
Please complete the name, email, property & phone # of community. USAA will reach out to them with an application.
Nominees for this category are communities who are stabilized & more than 2 years and younger than 10 years old. They display excellence in curb appeal, resident satisfaction, retention, & atmosphere *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Overall Community 10+ Years
Please complete the name, email, property & phone # of community. USAA will reach out to them with an application.
Nominees for this category are communities who are more than 10 years old. They display excellence in curb appeal, resident satisfaction, retention, & atmosphere *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Leasing ROOKIE of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application.
Nominees for this category have been a leasing professional for less than 12 months (majority of the 12 months during the 2025 calendar year) and displayed excellence in their role.  *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Leasing Professional of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application.
Nominees for this category were in the role of leasing professional during the majority of 2025 & displayed excellence in their role *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Assistant Community Manager of the Year Nomination
Please complete the name, email, property & phone # of the person that you are nominating. USAA will reach out to them with an application.
Nominees for this category were in the role of assistant manager during the majority of 2025 & displayed excellence in their role *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Community Manager of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them an application
Nominees for this category were in the role of community manager during the majority of 2025 & displayed excellence in their role *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Maintenance ROOKIE of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application. Nominees for this category have been a maintenance professional for less than 12 months (majority of the 12 months during the 2025 calendar year) & displayed excellence in their role.   Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Maintenance Team Member of the Year Nomination
(Grounds, Porter, Maintenance Tech) Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application
Nominees for this category have been in a non-supervisory maintenance position during the majority of 2025 & displayed excellence in their role *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Maintenance Supervisor of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application
Nominees for this category have been in a supervisory maintenance position for the majority of 2025 & displayed excellence in their role *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Regional Manager of the Year Nomination
Please complete the name, email, company & phone# of the person that you are nominating. USAA will reach out to them with an application
Nominees for this category hold a position responsible for the operations of multiple properties within a specific area *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Community TEAM of the Year Nomination
Please complete the name, email, property & phone# of the community team that you are nominating. USAA will reach out to them with an application
Nominees for this category have displayed excellence in performance such as occupancy, resident retention, NOI, & teamwork *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Community Transformation Award
Please provide the name, email, property, and phone number of the community. USAA will reach out with an application. Nominees should be communities that have undergone a major transformation whether through renovation, remodeling, or repositioning. From aesthetic upgrades to shifts in purpose or resident offerings, this award honors communities that have boldly reimagined themselves & elevated their impact. Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Supplier ROOKIE of the Year Nomination
Please complete the name, email, property & phone# of the person that you are nominating. USAA will reach out to them with an application
Nominees for this category have been in a supplier partner role in multifamily for less than 2 years with no prior experience as a supplier partner. 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Supplier Partner (Individual) of the Year
Please complete the name, email, company, phone # of the person that you are nominating. USAA will reach out to them with an application.
Nominees for this category consistently demonstrate exceptional service to their clients as an individual representative of their company *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Supplier TEAM of the Year
Please complete the name, email, company & phone # of the person that you are nominating. USAA will reach out to them with detailed questions for their nomination. Nominees for this category are companies that consistently demonstrate dedication, efficiency, & creativity in delivering high quality service to their clients *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Community Social Media 0-5 Years
Please complete the name, email, property & phone # of community. USAA will reach out to them with an application.
Nominees for this category are communities less than 5 years old that utilize their social media for excellent marketing, resident engagement, & creatively demonstrates their brand & target audience*nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
Community Social Media 5+ years
Please complete the name, email, property & phone # of community. USAA will reach out to them with an application.
Nominees for this category are communities more than 5 years old & utilize their social media for excellent marketing, resident engagement, & creatively demonstrates their brand & target audience *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00
The Excellence (Lifetime Achievement) Nomination
Please complete the name, email, property/company & phone # of the person that you are nominating. USAA will reach out to them with an application.
Nominees for this category have tenure in the multifamily industry & have demonstrated passion, commitment, & service to the industry *nominee will be ineligible for this award if they’ve previously won this award category in the last 3 years 
Registration Ends 11/3/25 at 8:00 PM EST
$15.00