CAM Designation Course

Earn Your Certified Apartment Manager Designation at USAA!

Tuesday, September 11, 2018
9:00 AM - 4:00 PM (EDT)

Earn your CAM Designation through this 4 day class!

Tuesday, September 11 9:00AM-4:00PM

Wednesday, September 12 9:00AM-4:00PM

Tuesday, September 18 9:00AM-4:00PM

Wednesday, September 19 9:00AM-4:00PM

Wednesday, September 26 9:00AM-4:00PM


Earning your CAM credential allows you to demonstrate your skills, knowledge, and ability to manage an apartment community and achieve owners’ investment goals.

You'll learn about:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential residents
  • Resident retention and the maintenance of a positive company image
  • Consistent and ongoing resident communication
  • Positive resident service and issue resolution
  • Enforcement of company policy in compliance with laws and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover process
  • Contractors and vendors
  • Recruitment, hiring, orientation and training of high-caliber employees
  • Systematic employee evaluation
  • Employment regulations and record keeping
  • Analysis of the property’s financial operations with corrective actions for underperformance
  • Monitoring of property performance to achieve the owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance honestly and accurately


To obtain the CAM credential, candidates must complete the following:

  • Minimum of 12 months of onsite property management experience
  • Successful completion of all CAM coursework (totaling 40 hours)
  • Meet all examination standards within 12 months of declaring candidacy

Take NAA's CAM Self-Assessment tool to see whether you are ready for CAM.

For More Information:

Upper State Apartment Association Logo 33 Villa Road Suite 101
Greenville, South Carolina 29615
United States