Certified Apartment Portfolio Supervisor (CAPS)

Elevate Your Leadership. Strengthen Your Portfolio. Advance Your Impact.

You’re already leading communities, managing teams, and making decisions that impact portfolio performance. Now, take your expertise to the next level with the National Apartment Association’s Certified Apartment Portfolio Supervisor (CAPS) credential.

Designed for experienced multifamily leaders, CAPS provides advanced education focused on portfolio performance, financial strategy, leadership, talent development, asset management, risk management, stakeholder relationships, and strategic decision-making.

Whether you oversee a portfolio today or are a Senior Community Manager preparing to expand your leadership impact, CAPS gives you the opportunity to sharpen the skills you use every day and add a nationally recognized credential that reflects your experience and commitment to professional excellence.

Why Earn Your CAPS Credential?

Learn from nationally recognized expertise right here at the local level.
Earn one of the multifamily industry's most widely recognized professional designations for multi-site community managers, regional supervisors, and experienced multifamily leaders without having to travel outside the Upstate. 

In 2027, Upper State Apartment Association will welcome Rich George, a renowned national speaker, Real Estate Broker, Accredited Residential Manager (ARM), CAPS, Senior NAAEI Faculty member, and instructor with more than 30 years of business experience, to lead this comprehensive CAPS course.

Sharpen the skills you already use every day and develop new.
CAPS provides an all-encompassing education designed to build upon the real-world experience of seasoned multifamily professionals. Take the skills and practices you already use every day and refine them through advanced strategies, industry best practices, and a broader portfolio-level perspective.

Strengthen your ability to build and lead high-performing teams.
Employee performance, retention, and recruitment are among the most critical responsibilities of a multifamily leader. CAPS will sharpen your decision-making skills when it comes to hiring, developing, retaining, evaluating, and elevating the teams responsible for your communities.

Master portfolio-level performance management.
When overseeing multiple communities, leaders must be able to evaluate performance from the portfolio level down to the individual property. CAPS provides strategies to streamline these processes while effectively and ethically managing operating budgets, owner performance objectives, and capital improvement plans.

Build confidence in risk management, compliance, and operational oversight.
Learn best practices for reviewing, documenting, and explaining management agreements, analyzing property performance data, minimizing legal risk and liability and maintaining incident reporting and compliance standards.

Be prepared for acquisitions, sales, and property takeovers.
Multifamily professionals may find themselves involved in a property sale, acquisition, or takeover at any point in their careers. CAPS covers the critical components of these processes, including due diligence, regulatory oversight, inspections and performance objectives, providing the knowledge needed to navigate these transitions with greater confidence and efficiency.

Become a stronger leader and a stronger resource for your onsite teams.
The value of CAPS extends beyond the individual earning the credential. The knowledge and strategies gained can be shared with onsite teams to strengthen operations and financial acumen, improve decision-making, and better support the communities and multi-million-dollar assets they manage and maintain.