Renew Your Lease on Mental Health
Facilitated by Victoria Cowart
This session explores the vital role of mental health in the property management industry and guides attendees along a road map toward stronger well-being. Participants will examine the unique stressors professionals face, their impact on performance, and the ripple effects across an organization. Through this guided journey, both employees and supervisors will gain actionable strategies for self-care as well as tools for “going the extra MILES” to support their team members. Using the MILES framework as a compass, attendees will learn practical ways to strengthen resilience, enhance team morale, and build a culture where everyone can thrive. They will leave with a clear route forward, equipped with meaningful insights and real-world practices to create lasting change for themselves and their colleagues.


Victoria Cowart, CPM, NAAEI Faculty, is the Vice
President of Education for PetScreening. Previously,
she was a direct property management industry
member with extensive experience providing
management and oversight for a mix of portfolios,
including apartment communities, manufactured
housing communities, and HOAs.
Cowart helped launch the Charleston Apartment
Association, served as its president, and then
became the president of the South Carolina
Apartment Association and an NAA regional vice
president. She has chaired four NAA committees,
most recently the 2021 Legislative Committee.
Cowart was recently inducted into the South
Carolina Apartment Association Hall of Fame. She
is a passionate advocate for industry education,
pets, and assistance animals. Cowart has a
degree in the management of human resources,
holds her CPM from IREM, has been certified as a
Fair Housing Specialist by the National Center for
Housing Management, and has been certified as
an Adult Mental Health First Aid Instructor by the
National Council for Mental Wellbeing.