Upper State Apartment Association will be closed November 26th & 27th for the Thanksgiving Holiday. 

What A Gen Wants

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Wednesday, November 18, 2020
2:00 PM - 3:00 PM (EST)

Event Details

Webinar Wednesday

$30 - Member Rate

$40 - Non-Member Rate

Do different generations really have communication preferences? Yes, they can! Texts, emails, chats, posts, tweets ...with renters spanning multiple generations today, not all communication channels will be equally embraced. With this session, we will go beyond discussing the differences between generations and create an engagement roadmap for each different group! A little understanding of each generation can go a long way in ensuring your message will be well-received with prospects and residents to improve chances for new leases and renewals. In this training, we will share practical and successful communication tips and examples that will resonate across all generations ... from "boom" to "z"!

  • Baby Boomer, Gen X, Millennial & Gez Z preferred communication channels
  • Specific examples of communicating with each generation
  • The anatomy of sticky messaging

Join Anissa Faus and the Webinar Wednesday Team on November 18, 2020 at 2pm Eastern Time to Learn How To Communicate With Each Generation!

Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors, Marketing Directors

About Anissa Faus:

Anissa Faus is a highly regarded multi-family leader with expertise in training, coaching, advising, asset management, and team collaboration. A noted educator with astute interpersonal and communication skills, her calling is driving advocacy, transparency and synchronized learning transfer. She has spoken at such events as NMHC OpTech, AAMD and is a published author and recipient of several awards including “Most Outstanding Training Professional”, “Competent Toastmaster/Leader”, and “The John Maxwell Team”.

Anissa enjoys training and competing as a black belt in martial arts. She lives in the gorgeous state of CO, loving and living an adventurous life with her husband, two boys and Labradesian, Scout.