Keep up to date with USAA News!
NAAPAC Insider Welcome to an early April edition of the NAAPAC Insider. We are pleased to report that NAAPAC is off to one of the strongest starts in our history, having raised over $332,000 in the first quarter of 2024. NAAPAC is extremely active in the disbursement of funds that... Continue Reading
manager.glenbrook@gmail.com 864-644-8360 Privately owned company looking for a part time Assistant Community Manager for established multifamily property in Easley, South Carolina. The Assistant Manager will assist in general administration of the property and perform related management... Continue Reading
864-509-8787 tara@ecigroups.com Start Date: 4/8/24 Work schedule is Tuesday - Saturday, every week. ECI Group is currently hiring an experienced Leasing Consultant to oversee leasing results and strategy. The Leasing Consultant is a critical member of our onsite community team, marketing and... Continue Reading
Overview: Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first... Continue Reading
Start ASAP 864-541-7179 putman@hpimillsgap.com The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and moveouts, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to... Continue Reading
Part I: Renter History Reporting for Property ManagersJoin us for an in-depth look at renter history reporting with key insights offered by a seasoned industry professional. DE&I Week: See My Story: Leading in Diversity, Equity and Inclusion through Accessibility, Authenticity and... Continue Reading
Leasing Specialist Job Details Job Type Part-time Anderson, SC • Leasing p. 864.224.6605 manager@ashtonparkapts.com Description OUR SUCCESS IS FOUND IN YOUR JOURNEY Living our mission to create positive impact means providing a space where the unique characteristics of our... Continue Reading
864-603-2727 Please visit the career section on www.phillipsmanagement.com Start date: 4/14/2024 Duties and responsibilities include, but are not limited to: Monitor Turns, vacant units and move outs Maintain exterior appearance of property to present good “street appeal” Completion... Continue Reading
864-610-5288 Please visit the career section on www.phillipsmanagement.com Start Date: 4/14/2024 $2,500 Sign on Bonus Available!!! How You'll Contribute to The Workplace: Property Manager duties and responsibilities include, but are not limited to: Lead, direct, and control all facets of the... Continue Reading
Dear South Carolina NAA Click & Lease User,The NAA Click & Lease Program for South Carolina will be updated on February 14, 2024 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click & Lease Program, include copies... Continue Reading
NAA's DEI Toolkit DEI Webinars DEI Glossary of Terms Term Definition Ally Someone who supports a group other than one’s own (in terms of multiple identities such as race, gender, age, ethnicity, sexual orientation, religion, etc.). An ally acknowledges oppression and actively... Continue Reading
NAA Click & Lease Forms Update Dear NAA Click & Lease User,The NAA Click & Lease Program will be updated on June 21, 2023 to include the following changes to your lease forms. The Release Notes, which are accessible when... Continue Reading
Emergency Resources Need help right now?If you’re struggling and need immediate help, please call 911 or one of the crisis hotlines below. Trevor Project (for folks 25 and under)Call: 1-866-488-7386 CRISISlineCall: 864-271-8888Text: TEXTME to 839863 National Suicide Prevention... Continue Reading
It's time to start sharing a treasure trove of maintenance resources! These have come from past Mastering Maintenance events, as well as generously shared by maintenance leaders in the community. Here is your first group of resources: Common Service Requests & Questions You Should... Continue Reading
NAA Click & Lease FormsUpdate for South Carolina Dear South Carolina NAA Click & Lease User,The NAA Click & Lease Program for South Carolina will be updated on November 2, 2022 to... Continue Reading
NAA Click & Lease Forms Update for South Carolina Dear South Carolina NAA Click & Lease User, The NAA Click & Lease Program for South Carolina will be updated on February 16, 2022 to include the following changes to your lease forms. The... Continue Reading
Dear NAA Click & Lease User, The NAA Click & Lease Program will be updated on December 29, 2021 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click & Lease Program, include copies of these upcoming forms. ... Continue Reading
NAA Click & Lease Forms Update for Multiple States Dear NAA Click & Lease User, The NAA Click & Lease Program will be updated on December 22, 2021 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA... Continue Reading
Welcome USAA's Newest Members! March New Members BlueTeam Evolve New Hope Farm Apartments Green Alpha Property ManagementParagon Realty, LLC Power Fitness INC Real RoofRevolvo EnergyRose Hill Gardens The Michaels OrganizationTurn Source April New Members ADT Multifamily Brookside... Continue Reading
NAA Click & Lease Forms Update Dear NAA Click & Lease User, The NAA Click & Lease Program will be updated on December 15, 2021 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click &... Continue Reading
Rent Regulation Issue Overview Rent regulation policies (also known as rent stabilization, rent freeze, price-gouging and/or more commonly, rent control) are government-enforced price control measures limiting the rents that property owners may charge in market rate rental... Continue Reading
Flood Insurance Issue Overview Floods are the most common natural disaster in the U.S. and the National Flood Insurance Program (NFIP) is a critical tool for the rental industry to mitigate some of the financial risk posed by them. Under existing law, apartment properties in high-risk... Continue Reading
Emotional Support Animals Issue Overview Reasonable accommodation requests for assistance animals—including emotional support animals—cause concern for apartment owners and operators. They affect an owner’s ability to assess pet deposits and fees and to apply... Continue Reading
The Centers for Disease Control and Prevention (CDC) is closely monitoring the outbreak of a novel (meaning new) coronavirus (COVID-19), which was first detected in Wuhan, China, and has since spread to 209 countries and territories. With 367,685 cases of coronavirus confirmed in the United... Continue Reading
Renter Resources South Carolina Tenant Resources CARES ACT & Other Rental Assistance Programs SC Stay COVID-19 Housing Assistance Program COVID-19 Resource Center Full Summary: Consolidated Appropriations Act of 2021 CDC Coronavirus Resource Center What you need to know about Coronavirus... Continue Reading
Important Change to Guarantor Process Inside Blue Moon Effective Wednesday, March 31st, Blue Moon Software will be making an important change to the Guarantor process inside the Click & Lease Program. This change only impacts the process for completing and signing the Guarantor... Continue Reading
Multifamily Insiders is the largest online social network for the multifamily industry. Our Webinar Wednesdays series is the longest running, premium webinar series in the multifamily industry, helping you gain the skills to improve your performance and advance your career! We provide access... Continue Reading
Important Changes Coming to Blue Moon Software On March 17th, 2021, Blue Moon will release an update which impacts the rental application process directly within Blue Moon as well as through the various integrations. All sensitive Personally Identifiable Information (“PII”) will be... Continue Reading
NAA Click & Lease Forms Update for South Carolina Dear South Carolina NAA Click & Lease User, The NAA Click & Lease Program for South Carolina will be updated on September 30, 2020 to include the following changes to your lease forms. The Release Notes, which are accessible when... Continue Reading
During these times of unrest, it is paramount to the success of the rental housing industry that we are considerate and thoughtful toward each other, especially where it concerns our colleagues, customers and in our communities. Their well-being is incumbent on the creation and maintenance of a... Continue Reading
Diversity & Inclusion Resources Upcoming Webinars August 19, 11:00 a.m. ETForging a Path Forward to Becoming a Diverse, Equitable and Inclusive OrganizationIn this engaging discussion, panelists will share what they and their companies have done and what is on their... Continue Reading
NAA Click & Lease Forms Update Dear NAA Click & Lease User, The NAA Click & Lease Program will be updated on June 17, 2020 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click & Lease Program, include... Continue Reading
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Dear NAA Click & Lease User, As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms. These legal webinars are meant to serve as general information regarding legislative updates and... Continue Reading
CAPITOL CONSULTANTS May 20, 2020 RECAP ON ACCELERATESC MEETING In an effort to keep you informed, here is an update on an AccelerateSC task force meeting that occurred yesterday afternoon. The task force’s subcommittees presented recommendations on the state’s response to COVID-19.... Continue Reading
NAA Click & Lease Forms Update Dear NAA Click & Lease User, The NAA Click & Lease Program will be updated on May 20, 2020 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click & Lease Program,... Continue Reading
Dear NAA Click & Lease User, As a user of the NAA Click & Lease program, NAA has produced free* webinars for your use covering best practices for utilizing the NAA leasing forms. These legal webinars are meant to serve as general information regarding legislative updates and... Continue Reading
Dear NAA Member: The Coronavirus Aid, Relief, and Economic Security (CARES) Act recently established the Paycheck Protection Program (PPP), a new $349 billion forgivable loan program under the Small Business Administration’s (SBA) existing Section 7(a) lending program. While both... Continue Reading
Why You Should Say Sorry to Your Residents..Even When You Don’t Want To Do you have an Upset Resident? That might be happening a lot more right now and for reasons outside of your control. You’ll find out what to say, why you should, and what NOT to say when someone is... Continue Reading
Chris Loebsack and Thomas Howard shared the "Overview of the CARES Act and Its Impact on Evictions" as well as "New Forms for the South Carolina Lease". If you were unable to attend the webinar, please click here to view it. Documents referenced: Section 4023 & Section 4024 of the... Continue Reading
NAA Click & Lease Forms Update for South Carolina Dear South Carolina NAA Click & Lease User, The NAA Click & Lease Program for South Carolina will be updated on April 15, 2020 to include the following changes to your lease forms. The Release Notes, which are accessible when... Continue Reading
Updated Release Date for eSignature Feature Previously Announced Due to unexpected circumstances, the release of the feature described below has been pushed back to April 8th. You can still take a look now at the pending feature, but it will not be available in Blue Moon’s eSignature... Continue Reading
Two new forms regarding COVID-19 will soon be available! Dear NAA Click & Lease User, In response to the COVID-19 global pandemic, the NAA Click & Lease Program will be updated on April 1, 2020 to include the following changes to your lease forms. The Release Notes, which are... Continue Reading
Announcing a New eSignature Feature Available on March 25, 2020 In an effort to provide more flexibility around the eSignature process, Blue Moon Software is updating the eSignature settings to allow you to determine how long an eSignature request is valid before it expires. Currently, the system... Continue Reading
The Upper State Apartment Association (USAA) represents the upstate of South Carolina in the Multi-Family Housing Industry. Since 1979, USAA has represented members in regulatory and legislative issues that are vital to business operations. USAA continually raises awareness of the industry... Continue Reading
VOICES CITYJAN 03 2020 / GHARTLEY Five things you’ve probably never heard about affordable housing Image provided by Homes of Hope Table of Contents Part 1: It is currently very difficult for “the market” to provide affordable housing on its... Continue Reading
NAA’s 20 in Their Twenties celebrates the best and brightest in the rental housing industry. They are individuals who are 29 years or younger that have made great professional achievements in their career and have the potential to go far. In its second year, 20 up-and-coming rental... Continue Reading
Upper State Apartment Association follows the Greenville County School District in regards to closings and delays. If committees or classes are scheduled the day of school closings, USAA will be closed and the class will be cancelled. Thank you for your understanding. Continue Reading
USAA will be closed Thursday, November 28th & Friday, November 29th for the Thanksgiving Holiday. We will resume back to regular office hours on Monday, December 2nd. Have a safe and happy holiday! Continue Reading
Todd Usher703-797-0678tusher@naahq.org ARLINGTON, VA | November 14, 2019 The National Apartment Association (NAA) today announced that its affiliate network now represents more than 10 million apartment homes globally. “NAA works diligently to serve and represent... Continue Reading
The U.S. Department of Housing and Urban Development (HUD) has given us an opportunity to tell them how a recently proposed a new rule will benefit our industry. Last summer we told you that HUD was considering changes to the "disparate impact" fair housing rule. Thanks to the advocacy of NAA... Continue Reading
South Carolina’s First Comprehensive Housing Needs Assessment in Two Decades Unaffordable housing in SC imposes a cost on the state of $8.4 billion--borne by public assistance, private charity, or personal deprivation In 1971, then US Senator Fritz Hollings said, “Poverty is a... Continue Reading
Celebrating success in our EPA Certification course this week! Congrats to all passing participants!! A huge THANK YOU to our Platinum Sponsors, The Liberty Group Executive Search & Staffing for sponsoring day 1 of the course. Continue Reading
Apartment Managers Prepare for the Peak Leasing Season February 26, 2019 By Bendix Anderson With some observers predicting an improving vacancy environment this spring, it is a good time for onsite teams to think about how they’re using technology and... Continue Reading
BYOP: Build Your Own Pet Park and Build Up Your Resident Retention! Valet Living Pet park equipment are the only ones developed, built and tested specifically for the multifamily industry, so you can customize the perfect dog park for your community! No architecture degree needed. Just choose,... Continue Reading
January 28, 2019 By Barbara Ballinger Ten years ago, the Great Recession walloped almost every sector of the economy. According to the U.S. National Bureau of Economic Research, which officially tracks the country’s recessions, it started in December 2007 and... Continue Reading
Web version Industry Essentials Webinar The National Apartment Association Education Institute (NAAEI) is offering a free live webinar, "Industry Essentials," hosted by Alex Jackiw, CAPS, CPM on Tuesday, March 12 at 11 a.m. EST.... Continue Reading
OCCUPANCY IMPROVES FOR GREENVILLE APARTMENTS The occupancy rate for the Greenville-Spartanburg area improved from 92.6% over the past six months. Demand exceeded supply during this time period. The Greenville-Northeast submarket is the only one to add new units over the past six months with... Continue Reading
10 Things That Can Result in an Ugly Move-Out Experience November 2018 By Priyanka Agarwal, J Turner Research Exorbitant fees for routine wear and tear and a rude onsite staff are only two of the reasons behind a bad move out. Find out what the others are. When residents move out of your... Continue Reading
Irresistible Amenities: Here’s What Renters Want March 2018 More households today are renters than at any point since 1965, according to Pew Research Center. To make the most of this growing pool of resident candidates, property owners and managers should focus on offering the... Continue Reading
Planning for Preventive Maintenance February 2018 By Kimberly Dejesso Preventive maintenance plans are crucial to successfully managing a rental housing community. Precautionary maintenance plans are the most effective to address issues while they are quick and cheap to fix before they... Continue Reading
Pre-Election Need-to-Knows October 29, 2018 NAAPAC has partnered with the National Journal to provide the most accurate, concise picture of the electoral landscape possible. This includes partisan analysis, chamber breakdowns and... Continue Reading
Everything’s Better With Bacon: Except Kitchen Sink Pipes October 9, 2018 By Paul R. Bergeron III Residents won’t admit they poured grease down the drain, but threaten to bill them for the repair costs, and it usually won’t happen again. This... Continue Reading
By Sandra Faucett As you start to feel the chill in the air — and suddenly you can get pumpkin spice everything — you know winter is on the way. Use this checklist to perform the needed maintenance to protect your rental properties from the cold, wet, wind and ice of the... Continue Reading
Bring First Responders into Your Communities September 10, 2018 By Lori Hammond Opening lines of communication with local service providers can benefit your community in many ways. Last month, we discussed the... Continue Reading
How and Why You Should Respond to Negative and Positive Online Reviews Wednesday, 11 July 2018 Jennifer Carter Resident Retention Apartment Marketing Property Management Because teams tend to focus on damage control when it comes to negative reviews, responding to positive reviews are... Continue Reading
By Lori Hammond Even in this digital world, grassroots marketing to local businesses can mean a 10- or 20-percent increase in qualified visits. Find out how to partner with local organizations without being a pest. In today’s digital world, it is easy to forget the value... Continue Reading
Animals and Your Rental Property: Fair Housing and Other Laws By Zillow Rentals Team Americans love their animals. In fact, 41 percent of renters list allowing pets as a requirement for their next home. Renting to a pet owner can make good business sense because of this demand, and... Continue Reading
NAA Survey: Spotlight on Advocacy 365: Key Contacts The need for authentic advocacy is critical at the federal, state and local levels, no matter what the issue, or how niche-oriented it may be. Advocacy365, NAA's grassroots initiative, is individual citizens, like you, forming relationships... Continue Reading
The Rental Mismatch: Where are the Amenities? July 11, 2018 A key word for apartments these days is: Amenities. These extras, ranging from in-unit washers and dryers to a spin room, are what renters want. However, a recent report released by Apartment List shows that in some cities,... Continue Reading
Don't Bring Your Phone to the Meeting June 2018 By Paul R. Bergeron III When you consider that the average person taps, pokes, pinches or swipes their personal phone 2,617 times per day—maybe companies should ban smartphones from department office meetings. “I used to say that a... Continue Reading
Top 5 Mistakes Leasing Agents Make By Justin Cleary Multifamily Training and Career Development Apartment Marketing Apartment Leasing Let me start by saying, everybody makes mistakes. But the only way to correct those mistakes is to acknowledge them and work on fixing them.... Continue Reading
Strengthen Your Team With Job-Swapping June 18, 2018 Digested from Property Management Minutes Give leasing professionals first-hand experience with the maintenance team so they can better understand what a successful... Continue Reading
Selling Value at Renewal January 26, 2018 Digested from Multifamily Insiders The “price is too high” as a move-out explanation may mean the customer no longer sees value in a community. Find out how to sell... Continue Reading
NAAPAC NAAPAC NAAPAC is a non-partisan entity that supports Congressional candidates who represent good government and understand the needs and concerns of the apartment housing industry. It takes not only the collective power of the NAA, but also... Continue Reading
The Better Government Fund (BGF) This organization, while unable to contribute directly to candidates, is important to the NAAPAC in that it helps underwrite many NAAPAC fundraising efforts. The BGF can accept donations from both individuals and corporations. You can help advance the efforts of... Continue Reading
Barriers to Apartment Construction The country needs 4.6 million new apartments by 2030. How many are needed near you? https://weareapartments.org/ Continue Reading
The Issues Affecting You The 2017 NAA/NMHC policy priorities document provides the framework for the apartment industry's key federal legislative and regulatory issues. They cover a wide range of topics that can impact our members' businesses and the industry at large, positively or negatively.... Continue Reading
New Charts Help Answer Familial Status Questions July 14, 2017 New NAA/NMHC charts are now available to help property owners and managers make better decisions about familial status policies. The four charts provide a decision tree and a list of do’s and... Continue Reading
